Ailey seeks a personable and experienced On-Site Seasonal Ticketing Coordinator to join its Marketing team for the upcoming New York City Center season Dec 4th to Jan 5th.

Responsibilities include, but are not limited to:
● Serve as a ticket liaison on-site at New York City Center
● Coordinate and manage tickets with the Ailey Ticketing Manager and various internal contacts
● Work closely with the Box Office to release and capture locations
● Being present at most performances in the box office lobby and resolving any ticketing-related issues
● Other duties as assigned

Skills/Qualifications:
● Personable and calm under pressure
● Highly organized, detail-oriented, and consistently accurate
● Proven ability to manage multiple projects in a fast-paced work environment
● Comfortable interacting with and servicing the requests of donors and other VIPs
● Excellent data management skills
● Superb written and verbal communication and customer service
● Excellent judgment and the ability to work independently, as a leader, and as a member of a team

Experience/Education:
● 1-3 years of experience working in a box office or other ticketing-related position
● Experience with ticketing databases required (Salesforce and Tessitura preferred)
● High comfort with Microsoft Office Suite, particularly Excel
● Familiarity with the performing arts; a love of dance is a plus

Details:

Start date: Around November 20

Must be able to work 6 days a week, including holidays
Compensation: $25-$35 per hour (generally around 35 hours a week, may exceed some weeks)

The advertised pay rate is not a promise of a particular wage for any specific employee. The specific compensation offered to a candidate may be dependent on a variety of factors including, but not limited to, the candidate’s experience, education, special licensing or qualifications, and other factors

No phone calls please.

Additional Information: This position is full-time and is based in NYC. This position is on site and is not eligible for remote work. Hours to be mutually agreed upon. To apply for this position, please email [email protected]. including the following items: ● Resume ● Cover letter detailing your interest in this position ● Contact information for two references